yar boo sucks to Hotmail, who have locked me out of my email address on the first attempt to get in. this is an account I've had for seven years, using my full name, no numbers or letters etc. I have no idea why it locked me out; but it's not allowing me to go for the secret question option, which I'm sure I had set up. so that's that. end of email address. end of all the mail that's in there. end of several URLs I had registered to that address (I can retrieve those, at great pain to the management).