Tuesday, August 31, 2010

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12:16:30 PM
ratava1966
Initial Question/Comment: AU Activation
12:16:35 PM
System
Thank you for contacting eBay Australia Live Help! Please hold for the next available Live Help representative.
12:16:35 PM
System
You will be able to type in your question as soon as you are connected with a Live Help Agent.
12:16:40 PM
System
Andy Horgan has joined this session!
12:16:40 PM
System
Connected with Andy Horgan
12:16:50 PM
Andy Horgan
Hello and welcome to eBay Live Help. My name is Andy. May I start by confirming your name and User ID is: ratava1966?
12:16:57 PM
ratava1966
yes hi
12:17:09 PM
Andy Horgan
May I also have your first name please so that I can address you properly?
12:17:13 PM
ratava1966
hi, I just can't see where I set the starting price. it's Jenny
12:18:17 PM
Andy Horgan
Nice to have you today Jenny. I understand that you would like to check where you can set the starting price on your 'Sell Your Item' form, am I right?
12:18:53 PM
ratava1966
yes please. I did list on international and that hard a starting and buy it now price. but I can't see where to do it on ebay.com.au
12:20:19 PM
Andy Horgan
Thanks for confirming this and please do not worry as I will be providing the necessary information you require.
12:20:24 PM
Andy Horgan
Before I assist you with this, may I know if you have other eBay concerns that I may look into as well?
12:21:01 PM
ratava1966
hi, no, I just need the info. I get the feeling you're using pre-made responses!
12:21:57 PM
Andy Horgan
I assure you Jenny I am a live Person and I can point you to the right direction where you can set your starting price.
12:22:22 PM
ratava1966
thanks Andy so it should be simple then: where do I set it?
12:22:32 PM
Andy Horgan
Are you on your 'Sell Your Item' form?
12:22:35 PM
ratava1966
yes
12:22:57 PM
ratava1966
I've created the whole listing, I just don't have the starting price option.
12:23:07 PM
Andy Horgan
On the 'Choose how you'd like to sell your item' section, you will need to click on the 'Online Auction' tab.
12:23:50 PM
ratava1966
yes, I have done that. this is what I get (below) there is no box for starting price:
12:24:09 PM
Andy Horgan
Yes that is correct.
12:24:29 PM
ratava1966
so where do I set it if there's no box? the international site had a spot for the starting price.
12:25:28 PM
Andy Horgan
Okay, I'll need to access your account to double check if we're in the same page.
12:25:48 PM
Andy Horgan
While I am pulling up your account, could you please verify your full name, complete address, contact number and registered email address?
12:26:18 PM
ratava1966
this is all I'm seeing. I'm not going to put in my full details again. I have already done that with my email and login.
Buy It Now price (see listing fees - opens in a new window or tab) Help on Buy It Now price
AU $

Best Offer Help on best offer.

Allow buyers to send you their Best Offers for your consideration

Quantity Quantity help
item

Duration Help on duration.

The duration you selected may change the price of some listing upgrades.
12:26:47 PM
ratava1966
look, this is too hard. I am going to go sell it on Gumtree. thanks anyway.




Session ID: 3684564

1 comment:

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